Privacy Policy

At 32 Intact, accessible from our website and through our digital advertising channels (including Meta/Facebook), one of our main priorities is the privacy of our patients and visitors. This Privacy Policy document outlines the types of information we collect, how it is processed, and your rights regarding your personal data.

1. Information We Collect

When you engage with 32 Intact through our website or our Meta (Facebook/Instagram) Lead Ads, we may collect the following personal information to facilitate appointment scheduling and clinical care preparation:

• Full Name
• Contact Information (Phone Number, Email Address)
• Preferred Appointment Details (Date, Time)
• Primary Dental Concerns (e.g., Crooked teeth, Gaps, Braces options)
• Valid Student Verification Data (only if registering for specialized student events)

2. How We Use Your Information

We use the information we collect strictly to deliver premium, specialized dental services, specifically to:

• Contact you to schedule, confirm, or modify your appointment.
• Prepare custom clinical treatment and 3D dental scanning schedules with our renowned specialist, Dr. Sudhanshu.
• Validate eligibility for exclusive clinical events, promotional plans, or student privilege pricing.
• Comply with medical record-keeping and statutory health regulations under Indian law.

3. Legal Basis and Meta Lead Ads Compliance

By filling out an Instant Form on our Meta advertisements, you grant explicit consent for 32 Intact to safely extract and store your data.

Data Controller: Your data is controlled entirely by 32 Intact, located at: H2/44, First Floor, Opp. Siddhha Shikhar Apartment, Ring Road 2, Gaurav Path, near Mangla Chowk, Narmada Nagar, Bilaspur, Chhattisgarh 495001.

No Third-Party Sharing: We do not sell, rent, trade, or share your personal contact information with external marketing agencies or third parties. Your data remains completely within our secure clinical management systems.

4. Data Security and Retention

We practice industry-standard digital security protocols to prevent unauthorized access, disclosure, or modification of your personal data. We retain your information only as long as necessary to fulfill your appointment request or to maintain professional medical documentation as governed by the Information Technology Act, 2000, and medical regulations in India.

5. Your Rights and Data Deletion

You have the complete right to request access to the data we hold about you, request corrections to erroneous data, or demand total deletion from our active marketing systems. If you wish to revoke your consent or request data removal, please email us directly at care@32intact.com with the subject line "Data Removal Request."

6. Consent

By using our website or submitting your contact information through our Facebook/Instagram Lead Forms, you hereby consent to the terms outlined in this Privacy Policy.